Position Title
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Field Installation Engineer
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Reports To
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Team Leader
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Department
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IITS
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Function
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I & FR
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Role Purpose
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To Complete end to end Installation at customer site
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Role Dimensions
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- Fresh Installation count of 75-100 per defined Territory
- Should be faimliar with the defined territory
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Qualification
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- Graduate
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Key Responsibilities
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- Receipt of Work order received to FE.
- Fix Appointment with customer for Installation Visit.
- Pickup material from store.
- Visit to customer site.
- Recommend and finalize the connectivity place at customer end.
- Wiring form MUX’s to customer end.
- Connectivity with cable through splicing machine or use crimping tools
- Power check through power meter.
- Router installation & configuration.
- Confirm connectivity and service with customer.
- Fill up IR report with all material used.
- Customer sign on IR form and inform to backend team
- Handover the IR form to backend team twice a week
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Key Performance Indicators
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- Productivity of minium 5 Installation in a single day
- 100% Attendance
- New Installation complaints Less than 1% of Installed cases
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Salary Band
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CTC Band Rs 15,000- Rs 19,000 (Fixed at 80% & Variable at 20%)
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